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      1. Wuxi bsrwood Precision Machinery Co., Ltd

        電話 400-0510-968

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        After sales worry free let time witness the value of Bsrwood service

        Author: Bsrwood | Release time:2021-01-26

        With the rapid development of economy, complaints, after-sales and other words appear more and more in people's vision. With the rapid development of economy, consumers' vision is no longer limited to price, and they also have high requirements for after-sales service.


        The same is true for enterprises from another perspective. How to make customers and consumers believe in the quality of their products, and how to make consumers buy and consume safely? After sales service is particularly important at this time.

        As the saying goes, "a gentleman does not stand under a dangerous wall". Only by establishing a complete and mature after-sales service system and adhering to the principles of the system, can enterprises not be in a dilemma in the face of customer complaints due to various reasons.


        The so-called after-sales service refers to all kinds of service activities provided after the sale of goods. After sales service is the link of after-sales service. The quality of after-sales service can affect the satisfaction of consumers.


        In line with the service goal of "no one, I have, I have excellent", Bessel provides more diversified services for our customers

        1. Install and debug products for customers;

        2. According to the customer's requirements, technical guidance on the use and other aspects;

        3. Ensure the supply of maintenance parts;

        4. Responsible for maintenance service and provide regular maintenance;

        5. Provide regular telephone return visit or door-to-door return visit for customers;

        6. Handle customers' letters, visits and telephone complaints, and answer customers' inquiries free of charge. At the same time, collect consumers' opinions on product quality in various ways, and make timely improvement according to the situation.


        Satisfaction is just the starting point

        Endless Service


        In the future, Bessel will always focus on customers, gather customer demand and value, practice the promise of "hand in hand with Bessel, service first", and strive to build a leading brand in Bessel granulator service industry.


        Bessel's service is always on-going. When it is not completed, we will provide you with the most timely and perfect service. This is a responsibility of Bessel and a firm commitment to our customers and friends. Let time witness our friendship and the value of Bessel's innovation and service.